FAQ


Yes, you can buy unstitched blouse,However you can select other tailoring options if you wish.

Yes, for some products, they vary from country to country, You will get the exact shipping price when you will check out from cart.

The shipping charges are calculated on the number of products in your order. You can view the shipping cost in your cart when you purchased the products.

Yes, you would receive an email with the Airway Bill number of the courier once it is shipped, as well you can check the status of your product by login into your account. You would be able to track it with the respective courier.

Yes, we deliver Worlwide, with shipping charges extra.

Please report the return to us within 24 hours of receiving the product. You may email us or call us and inform us the same.

Sorry, custom stitched products cannot be returned or exchanged.

Returns would not be accepted for custom made / stitched clothing, including for sarees where the blouse is stitched, readymade stitched sarees or sarees stitched with custom blouse. However we would accept returns if there are any faults from our end.

The value of refund, varies from one case to another. It would be under the sole discretion of the operations.

There is a admin credit card commission cost of 10 percentage of the final order value 5 percentage while accepting and 5 percentage while refunding or 10 USD depending on the order size. We will not refund the shipping charges paid by you while purchasing the item. We will not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.

Yes, We do accept all major Credit Cards, Debit Card or Net Banking.

You would receive an email confirmation that we have received your payments along with order number.

Please email us the 10 digit MTCN number along with your temporary reference number. We would generate your order, once we receive the payments from Western Union.

Please recheck if you have given your card details correct. If so, please contact your banks and explain them that you are trying to purchase from an online store. Your banks might block your cards for security issues.

Its not possible to pay using 2 cards for one order.

Yes, you can pay through bank transfer. You would send us email on care mt@luxefashion.in with product code for bank transfer, once we received your email will send you our Bank Account Details.

Yes, you can choose our other payment options other than paypal.

The address where you receive your card statements is called billing address.

The address where you would like to deliver the goods is called the shipping address.

Yes, you can give a different shipping address.

Menu

Recently Viewed