Where All Do We Deliver?
We deliver to all and any postal address around the world.
However, at this time we do not service deliveries to Russia, Bangladesh, Ghana
and Pakistan. Courier companies do not deliver to P.O.Box address, so we
request you to provide full street address with pin code / zip code.
Please note that residential shipments to USA & some other
countries will be left at door if someone is not there to receive the package
or no one answers the doorbell. Our courier agents DHL / FEDEX / Speed Post etc will not be able to provide sign confirmation of delivery
made in such cases.
that no disputes arise due to this, kindly make sure that someone is there to
receive the package when courier delivery is attempted.
deliveries are made on Saturdays and Sundays in most countries as they follow a
5 day work culture. In many Islamic countries Fridays are normal off days.
Sometimes we can try to organize deliveries on Saturdays also on some extra
cost on case to case basis.
deliveries are generally made during normal working hours of courier companies
and these vary from country to country.
note that there are no shipments made from the store on Sundays and public
holidays as our logistics partner, does not make any pick-ups on those days.
Shipping cost is based on item price. More number of items in
your shopping bag will get you the benefits of lesser shipping charges.
Shipping is free across India. However, if you wish to ship items outside
India, please call our customer care service to
get information about our International shipping rates.
Luxe Fashion Internet Inc offers 'Assured Delivery' Service on a Items. Under this service (offered in select
countries), the ordered items are delivered to your doorstep quicker, at a
nominal cost over and above the Standard Shipping charges.
Shipping Gifts to India
great pride in being able to offer FREE SHIPPING to any address in India to our
customers with family and friends back home. To ensure the quickest confirmed
delivery on all orders to India, please be sure to include the complete postal
address with the correct PIN code. We cannot be responsible for postal delays resulting
from incomplete address listings.
aware that all shipments to any Girls College/School/Hostel are placed at the
customer's risk. If the school's warden does not accept your package or it is
refused for any reason, luxe Fashion Internet Inc will under no circumstances
issue a refund or credit to the customer's account, nor shall luxe Fashion
Internet Inc attempt re-shipment of the same order. For a special or preferred
delivery date, the sender must mention the delivery date in the gift message
box when placing their order. If the order does not contain any delivery date,
then it will be delivered at the first opportunity, as soon as possible.
all orders by fastest possible air courier services like DHL, FEDEX, SpeedPost
etc and they deliver within 48-72 hours across USA, Europe and all major cities
of Middle and Far East.
If you are looking for alternate
shipping options, then cheaper and slower shipping options can be suggested. On
request, we can also make special quotes for shipping if the merchandise order
amount is large. please write on firstname.lastname@example.org for more details.
If you ordered two or more items, you may receive them in multiple boxes on
different days, because of varying item availability and shipping locations.
Often, products will be shipped separately from one another for added safety in
transit, so you may receive more than one delivery to your address.
note that all the products will be shipped from India.
Luxe Fashion Internet Inc ships all parcels as fully insured at no extra cost to customers. If courier
company fails to deliver, you do not suffer any loss. In-transit risk is all
ours. But Luxe Fashion will not be responsible for lost and stolen packages or
any full or partial damages to the package after being left at customer's
address by postal / courier agency.
Shipment and Tracking Details
send you an email regarding the shipment of your order, as soon as the items
are handed over to the Courier. These alert emails will contain the tracking
number and courier companies website details along with expected date of
delivery. You may also check the same on our order status page or by logging in
to the My Account section on our site.
numbers for orders shipped might take 24 business hours to become active on the
Address Change Requests
order is registered, you cannot make any alterations. However, address
alteration requests may be accommodated within 24 hours of placing the order.
You may send your alteration request to email@example.com the needful will be done.
Multiple Address Order
this option is not available. However, if you want to send the product to
different addresses, you can place multiple orders.
Incorrect or Incomplete Address
note: some courier companies charge a penalty for incorrect shipping addresses,
wherein the address and zip code do not match. The customer will, without
exception, bear the cost of any such penalties and/or fees, not Luxe Fashion
Internet Inc. Please make sure your
shipping address is correct.
event of a reshipment of the same order, customers will be responsible to pay
re-shipping charges for the reshipment.
products are first polythene packed then put in corrugated box. All orders are
shipped by Ist Class Air courier services and home delivered within
approximately 10-12 working days after dispatch of the shipment.
Time to Ship
item we have mentioned time to ship along with the item image. These are only
indicative and approximate values, and items can be shipped earlier or later on
case to case basis depending on availability of item and other factors.
advisable to email us with the item codes to get more accurate time to ship
proud to offer such shipping values to our customers, especially when paired
with our fast delivery times. In most cases, your order will be processed
within 48-72 hours of your placing it. You can expect to receive your order, on
average, within 10-12 business days of placing the order.
And in case there is a delay in Shipping?
to Ship" as mentioned on our website against each item is an approximate
count of days it would take to dispatch the order from our warehouse.
any reason, there is going to be a delay in shipping because an item is 'Out of
Stock' or if there is an unusual delay in filling an order, we will notify you
by e-mail. We may also choose to deliver your order in multiple consignments
(for multiple item orders with differing "Time to Ship"). In some
cases, we would offer to refund you for unfulfilled part of the order in case
of our inability to resolve the order within a reasonable period of time.
due to situations beyond our control, delays may occur. Refund, Returns,
Replacement & Exchange would not be entertained in case of such scenarios.
However, benefits such as Luxe Fashion Internet Inc Cash or a Free Gift voucher
would be provided on a case-to-case basis. These can be used for future
shopping on the site.
refund the charges paid for Assured Delivery Services in case the shipment is
not delivered within the committed period of delivery.
VAT & Custom Duties
Custom Taxes and Import Duties are not in our control. They vary according to
the rules of different countries and must be paid directly by the buyer. VAT /
Custom Taxes and Import Duties are not included in our ordering process, but
may be charged to you by your government.
customers are responsible for any customs or duty fees levied by their country.
We have no control over these charges and cannot predict where they will occur,
as policies vary greatly from nation to nation.
entirely your responsibility. The courier company may also charge some
additional service charges over and above custom duty on case to case basis.
Types of Shipping
Shipping usually takes 3-5 business days to deliver. If opted for Standard
Stitching/UDesign, additional 3 working days are applicable on delivery time.
Ready to Ship Section (RTS)
RTS offers a
range that can be shipped within 1 business day, with standard delivery time
applicable to it. Each category at Luxe Fashion has the RTS section that gives
you the comfort of placing quick orders. If opted for standard
stitching/UDesign, additional 3 working days are applicable on standard
delivery time. Look out for 'Ready to Ship' label on our home page and enjoy
shopping with us.
Luxe Fashion offers 'Assured Delivery' Service on limited Ready
to Ship Items. Under this service (offered in select countries), the
ordered items are delivered to your doorstep quicker, at a nominal cost over
and above the Standard Shipping charges.
You can select the Assured Delivery Service on the Product Information Page as
In case you opt for
1. Products without any
Stitching or Customization; selecting the 'Assured Delivery' service will get
the product across to you within 3 Business Days for an
additional INR 900.00
2. Products with Standard
Stitching or UDesign customization, selecting the 'Assured Delivery' service
will get the products across to you within 5 business days for an additional
INR 1200.00 per item.
1.*Limited Service: Assured Delivery
is currently available for select countries and on specific merchandise only.
This service is provided at certain points of time in the year basis logistics
support from our Shipping Partners.
2.Delays: In case we
are unable to deliver the shipment within the committed time frame, we will
refund the additional Assured Delivery charges as per due process.
Billing Address and Shipping Address
Address is the address where a customer gets his bills from the credit card
company. Shipping address is the address where the customer wants to receive
What happens if my order is lost in transit?
If a shipment is lost in transit, we wait for 15 days and then reprocess/reship
the order. If you have any question about our shipping policies, please email
us at firstname.lastname@example.org